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Preplanned Studies: Construction of a Competency Evaluation Indicator System for Emergency Response Staff in Disease Control and Prevention Institutions — China, 2023

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  • Summary

    What is already known about this topic?

    Currently, there is no established scientific standard to guide disease control and prevention organizations in the selection of emergency response personnel. Given the growing risk of significant infectious disease outbreaks, it is imperative to develop an evaluation system for assessing emergency response capabilities.

    What is added by this report?

    Drawing from competency theory, this study developed an assessment framework for evaluating the emergency response capabilities of staff at disease control and prevention institutions focused on major infectious diseases. Utilizing the Delphi method, the framework comprises 4 first-level indicators: Knowledge base, Professional skills, Personal qualities, Personality and Motivation. Further, it includes 10 second-level and 46 third-level indicators. The reliability and validity of this evaluation system were examined through a questionnaire survey. The results show that the indicator system has good reliability, acceptable discriminant and convergent validity, and that competency can be evaluated scientifically.

    What are the implications for public health practice?

    The system provides an efficient tool for selecting and organizing emergency personnel for response tasks, thereby enhancing the CDC staff’s capacity for emergency management.

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  • Conflicts of interest: No conflicts of interest.
  • Funding: Supported by the Scientific research project of Chinese Center for Disease Control and Prevention (JY22-3-03), and the Public Health Professional Training Supporting Project (No.01062)
  • [1] Shen HB. Comprehensive strategic planning and enhancement of china CDC contributes to high-quality development of the national disease control and prevention system. China CDC Wkly 2024;6(4):61 − 3. https://doi.org/10.46234/ccdcw2024.013CrossRef
    [2] Mao AY, Yang YJ, Du S, Zhao MJ, Meng YL, Qiu WQ, et al. Professional personnel allocation and capacity building requirement in disease prevention and control institutions in Beijing during COVID-19 epidemic: a cross-sectional survey. Chin J Public Health 2022;38(6):719 − 23. https://doi.org/10.11847/zgggws1136648CrossRef
    [3] Zheng P, Li CZ, Zhang HY, Huang B, Zhang Y, Feng HY, et al. Challenges of epidemiological investigation work in the COVID-19 pandemic: a qualitative study of the epidemiology workforce in Guangdong Province, China. BMJ Open 2022;12(11):e056067. https://doi.org/10.1136/bmjopen-2021-056067CrossRef
    [4] Zeng G. Modern epidemiological methods and applications. Beijing: Peking Medical University and Union Medical University Press. 1994; p. 504. (In Chinese). 
    [5] Wang HC, Chen HM. Some theoretical problems about Delphi method. Control Decis 1986;(2):46-9. https://kns.cnki.net/KCMS/detail/detail.aspx?dbcode=CJFD&dbname=CJFD8589&filename=KZYC198602008&v=. (In Chinese). 
    [6] Gan YH. Research on the construction of evaluation index system of innovative medical talents in Chinese hospitals [dissertation]. Wuhan: Huazhong University of Science and Technology; 2020. http://dx.doi.org/10.27157/d.cnki.ghzku.2020.000981. (In Chinese). 
    [7] Zhou L, Shi GQ, Li H, Zhang YP, Li Q. Recollections of the COVID-19 epidemiological intelligence task force in China CDC, July 2021 to March 2022. China CDC Wkly 2022;4(37):835 − 40. https://doi.org/10.46234/ccdcw2022.174CrossRef
    [8] Yang M, Luo L, Jiang JJ, Hao QK, Pu HS, Ding X, et al. Quality evaluation of the elderly disability assessment scale. Chin J Rehabil Med 2014;29(5):433 − 6. https://doi.org/10.3969/j.issn.1001-1242.2014.05.007CrossRef
    [9] Sun GN. Study on health emergency professionals’ competency of county-level centers for disease control and prevention in Weifangcity [dissertation]. Weifang: Weifang Medical University; 2015. https://kns.cnki.net/kcms2/article/abstract?v=ifIT5_n5_GfZit3h6yXfgMv1dtfWX4irdvIQSpEMbiGmLxKne6lIBWl1bxnLu66spmrslQdIYD5Ui6aHOA8w-0Q9u9a53iWzOLggF44SwGyAQPlJCPdduaTdeKqKIzEEo0Onj8UDOuf7RqEH9tKyIID4d5wLSAw8VISEpcIH4kEG5DYKXc-zl5-NK-RJlVjLNb_wE7RbZEE=&uniplatform=NZKPT&language=CHS. (In Chinese). 
    [10] Shen YM, Ma CL, Bai XW, Zhu YH, Lu YL, Zhang QL, et al. Linking abusive supervision with employee creativity: the roles of psychological contract breach and Zhongyong thinking style. Acta Psychol Sin 2019;51(2):238 − 47. https://doi.org/10.3724/SP.J.1041.2019.00238CrossRef
  • FIGURE 1.  Structure of the competency evaluation indicator system for emergency response personnel in disease prevention and control institutions.

    TABLE 1.  Development and modification of the competency evaluation indicator system for emergency response staff in disease control and prevention institutions.

    Preliminary indicator system Indicator system after the 2nd-round (final)
    A1 Knowledge structure A1 Knowledge base
     B1 Professional knowledge  B1 Professional knowledge
      C1 Field epidemiology   C1 Epidemiology
      C2 Health statistics   C2 Health statistics
      C3 Lemology   C3 Lemology
      C4 Pathogeny microbiology   C4 Pathogeny microbiology
      C5 Fundamentals of clinical medicine   C5 Environmental and food hygiene
      C6 Recent research updates   C6 Other basic medical knowledge
      C7 Recent research updates
     B2 Criteria and standards  B2 Criteria and standards
      C7 Legal documents   C8 Legal documents
      C8 Administrative regulations   C9 Administrative regulations
      C9 Normative documents   C10 Normative documents
    A2 Professional skills A2 Professional skills
     B3 Field investigation  B3 Field investigation
      C10 Preparation for investigation   C11 Preparation for investigation
      C11 Personal protection   C12 Personal protection
      C12 Epidemiological investigation   C13 Case investigation
      C13 Test results Interpretation   C14 Hygienic investigation
      C14 Sample-sampling and delivery   C15 Sampling and delivery
      C15 Field prevention and control   C16 Test result interpretation
      C17 Field prevention and control
     B4 Information processing  B4 Information processing
      C16 Use of system   C18 Use of information systems
      C17 Report and feedback   C19 Data administration
      C18 data administration   C20 Use of statistical software
      C19 Use of statistical software   C21 Report writing
      C20 Analysis chart-making
      C21 Induction and expression
     B5 Analysis and judgment  B5 Analysis and judgment
      C22 Sorting out transmission chains   C22 Sorting out transmission chains
      C23 Inferring the Source of Infection   C23 Inferring the Source of Infection
      C24 Epidemic trend analysis   C24 Epidemic trend analysis
      C25 Risk judgment   C25 Risk assessment
      C26 Risk assessment
    A3 Personal qualities A3 Personal qualities
     B6 Professional qualities  B6 Professional qualities
      C27 Adaptability   C26 Adaptability to position
      C28 Risk identification ability   C27 Humanistic adaptability
      C29 Systems thinking ability   C28 Systems thinking ability
      C30 Environmental awareness ability   C29 Ability to detect problems
      C31 Stress tolerance
     B7 Comprehensive qualities  B7 Comprehensive qualities
      C32 Physical quality   C30 Physical quality
      C33 Interpersonal communication ability   C31 Stress tolerance
      C34 Execution   C32 Communication and coordination ability
      C35 Comprehension   C33 Execution
      C36 Team working   C34 Comprehension
      C37 Presentation   C35 Team working
      C36 Presentation
     B8 Attitudes and values  B8 Attitudes and values
      C38 Vision of overall situation   C37 Overall consciousness
      C39 Rules and authority awareness   C38 Rules and authority awareness
      C40 Devotion   C39 Passionate and devote to one's job
    A4 Personality and Motivation A4 Personality and Motivation
     B9 Personality and character  B9 Personality characteristics
      C41 Responsibility   C40 Take the initiative to undertake
      C42 Rigorous and careful   C41 Attention to details
      C43 Flexibility and Innovation   C42 Good at innovation
      C44 Initiative study   C43 Self-directed learning
     B10 Motivation  B10 Intrinsic motivation
      C45 Job recognition   C44 Motivation for achievement
      C46 Social responsibility   C45 Job recognition
      C47 Motivation for achievement   C46 Social responsibility
    Note: Numbers starting with (A) are 1st-level indicators, (B) are 2st-level indicators and (C) are 3st-level indicators.
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Construction of a Competency Evaluation Indicator System for Emergency Response Staff in Disease Control and Prevention Institutions — China, 2023

View author affiliations

Summary

What is already known about this topic?

Currently, there is no established scientific standard to guide disease control and prevention organizations in the selection of emergency response personnel. Given the growing risk of significant infectious disease outbreaks, it is imperative to develop an evaluation system for assessing emergency response capabilities.

What is added by this report?

Drawing from competency theory, this study developed an assessment framework for evaluating the emergency response capabilities of staff at disease control and prevention institutions focused on major infectious diseases. Utilizing the Delphi method, the framework comprises 4 first-level indicators: Knowledge base, Professional skills, Personal qualities, Personality and Motivation. Further, it includes 10 second-level and 46 third-level indicators. The reliability and validity of this evaluation system were examined through a questionnaire survey. The results show that the indicator system has good reliability, acceptable discriminant and convergent validity, and that competency can be evaluated scientifically.

What are the implications for public health practice?

The system provides an efficient tool for selecting and organizing emergency personnel for response tasks, thereby enhancing the CDC staff’s capacity for emergency management.

  • 1. Public Health Emergency Center, Chinese Center for Disease Control and Prevention, Beijing, China
  • 2. National Key Laboratory of Intelligent Tracking and Forecasting for Infectious Diseases, Chinese Center for Disease Control and Prevention, Beijing, China
  • 3. Xinjiang Uygur Autonomous Region Center for Disease Control and Prevention, Urumqi City, Xinjiang Uygur Autonomous Region, China
  • 4. School of Public Health, Nanjing Medical University, Nanjing City, Jiangsu Province, China
  • 5. Chinese Center for Disease Control and Prevention, Beijing, China
  • Corresponding authors:

    Lei Zhou, zhoulei@chinacdc.cn

    Zainawudong Yushan, znwdys@chinacdc.cn

  • Funding: Supported by the Scientific research project of Chinese Center for Disease Control and Prevention (JY22-3-03), and the Public Health Professional Training Supporting Project (No.01062)
  • Online Date: December 06 2024
    Issue Date: December 06 2024
    doi: 10.46234/ccdcw2024.260
  • With increasing complexity in natural and social environments, the frequency of emerging and re-emerging infectious diseases and public health emergencies have risen. Recent outbreaks of H1N1 influenza, H7N9 influenza, coronavirus disease 2019 (COVID-19), and monkeypox (Mpox) exemplify this trend, underscoring the need for rapid, high-quality emergency responses (1). This situation necessitates enhancing emergency response capacity and improving disease control and prevention systems to ensure high-quality development. During major public health crises like pandemics, challenges often include inefficient organization of health emergency personnel, mismatches between job roles and professional skills sets, and suboptimal emergency response outcomes (2-3). Effective health emergency response management thus requires a comprehensive understanding of emergency staff capabilities to maximize individual and team effectiveness. Currently, a comprehensive, systematic, and scientific set of evaluation criteria or indicators for assessing the competency of health emergency staff, particularly those in disease control and prevention during significant infectious disease outbreaks, is lacking. This paper proposes using the Delphi method, informed by past experiences with infectious disease epidemics and public health emergencies, to develop a competency evaluation system for emergency response personnel in disease control and prevention institutions. This system aims to enhance health emergency management and contribute to developing a skilled workforce within the disease control and prevention system.

    This study employed a two-round Delphi method to solicit expert consultations. Experts were eligible if they possessed at least an associate senior title or higher, a master’s degree or higher, and a minimum of 5 years of experience in fields such as epidemic prevention, emergency response, health policy, health management, and infectious disease epidemiology theory and practice. Following established Delphi method guidelines and computational approaches (4-5), the study aimed to recruit 50 experts. Qualitative methods, including literature reviews and interviews, informed the development of an initial competency indicator system and a subsequent expert consultation questionnaire. The questionnaire encompassed aspects such as the theoretical foundation, framework description of the indicator system, assessment of each indicator, experts’ basic information, and evaluations of familiarity with and authority over the questionnaire. Indicator screening in each consultation phase employed the boundary value method (6). Indicators not meeting the boundary criteria were reviewed by the research group, and decisions regarding inclusion were made based on expert feedback and research group deliberations. Valid expert recommendations were incorporated, resulting in indicator modifications (Supplementary Figure S1).

    To determine whether the system could serve as a competency evaluation tool, an empirical study was conducted using a questionnaire survey scale. Cronbach’s α coefficient reliability testing, confirmatory factor analysis (CFA), and convergent and discriminant validity testing were performed.

    Data entry and cleaning were performed using Excel (Microsoft Office Home and Student Edition 2016, Microsoft Corporation, Redmond, USA). The expert authority coefficient, degree of concentration, and coefficient of variation (CV) for expert opinions were calculated, along with indicator screening in the Delphi method. Discriminant and convergent validity were assessed through empirical research. SPSS software (version 26.0, IBM, Armonk, NY, USA) was used to analyze the expert coordination coefficient and consultation reliability within the Delphi method, followed by calculating Cronbach’s α coefficient for the empirical research. CFA was conducted using R software (version 4.2.3, R Core Team, Vienna, Austria). The significance level was set at α≤0.05.

    This study developed an indicator pool to evaluate the competency of emergency response staff in disease control and prevention institutions. This pool was established by synthesizing indicators from relevant literature and conducting qualitative interviews with professionals. The organizational framework of the pool was structured based on epidemiological investigations and emergency response processes in China (7) and the McClellan competency dictionary. This process created a preliminary competency evaluation indicator system, including 4 first-level indicators, 10 second-level indicators, and 47 third-level indicators (Table 1). These indicators generated the first-round questionnaire for the Delphi consultation.

    Preliminary indicator system Indicator system after the 2nd-round (final)
    A1 Knowledge structure A1 Knowledge base
     B1 Professional knowledge  B1 Professional knowledge
      C1 Field epidemiology   C1 Epidemiology
      C2 Health statistics   C2 Health statistics
      C3 Lemology   C3 Lemology
      C4 Pathogeny microbiology   C4 Pathogeny microbiology
      C5 Fundamentals of clinical medicine   C5 Environmental and food hygiene
      C6 Recent research updates   C6 Other basic medical knowledge
      C7 Recent research updates
     B2 Criteria and standards  B2 Criteria and standards
      C7 Legal documents   C8 Legal documents
      C8 Administrative regulations   C9 Administrative regulations
      C9 Normative documents   C10 Normative documents
    A2 Professional skills A2 Professional skills
     B3 Field investigation  B3 Field investigation
      C10 Preparation for investigation   C11 Preparation for investigation
      C11 Personal protection   C12 Personal protection
      C12 Epidemiological investigation   C13 Case investigation
      C13 Test results Interpretation   C14 Hygienic investigation
      C14 Sample-sampling and delivery   C15 Sampling and delivery
      C15 Field prevention and control   C16 Test result interpretation
      C17 Field prevention and control
     B4 Information processing  B4 Information processing
      C16 Use of system   C18 Use of information systems
      C17 Report and feedback   C19 Data administration
      C18 data administration   C20 Use of statistical software
      C19 Use of statistical software   C21 Report writing
      C20 Analysis chart-making
      C21 Induction and expression
     B5 Analysis and judgment  B5 Analysis and judgment
      C22 Sorting out transmission chains   C22 Sorting out transmission chains
      C23 Inferring the Source of Infection   C23 Inferring the Source of Infection
      C24 Epidemic trend analysis   C24 Epidemic trend analysis
      C25 Risk judgment   C25 Risk assessment
      C26 Risk assessment
    A3 Personal qualities A3 Personal qualities
     B6 Professional qualities  B6 Professional qualities
      C27 Adaptability   C26 Adaptability to position
      C28 Risk identification ability   C27 Humanistic adaptability
      C29 Systems thinking ability   C28 Systems thinking ability
      C30 Environmental awareness ability   C29 Ability to detect problems
      C31 Stress tolerance
     B7 Comprehensive qualities  B7 Comprehensive qualities
      C32 Physical quality   C30 Physical quality
      C33 Interpersonal communication ability   C31 Stress tolerance
      C34 Execution   C32 Communication and coordination ability
      C35 Comprehension   C33 Execution
      C36 Team working   C34 Comprehension
      C37 Presentation   C35 Team working
      C36 Presentation
     B8 Attitudes and values  B8 Attitudes and values
      C38 Vision of overall situation   C37 Overall consciousness
      C39 Rules and authority awareness   C38 Rules and authority awareness
      C40 Devotion   C39 Passionate and devote to one's job
    A4 Personality and Motivation A4 Personality and Motivation
     B9 Personality and character  B9 Personality characteristics
      C41 Responsibility   C40 Take the initiative to undertake
      C42 Rigorous and careful   C41 Attention to details
      C43 Flexibility and Innovation   C42 Good at innovation
      C44 Initiative study   C43 Self-directed learning
     B10 Motivation  B10 Intrinsic motivation
      C45 Job recognition   C44 Motivation for achievement
      C46 Social responsibility   C45 Job recognition
      C47 Motivation for achievement   C46 Social responsibility
    Note: Numbers starting with (A) are 1st-level indicators, (B) are 2st-level indicators and (C) are 3st-level indicators.

    Table 1.  Development and modification of the competency evaluation indicator system for emergency response staff in disease control and prevention institutions.

    In the initial consultation round, 48 of 50 distributed questionnaires were effectively completed, representing a 96% response rate. The participating experts were highly qualified, possessing extensive experience in disease prevention and control, emergency response, and epidemiological investigations. Of these experts, 97.92% had experience managing significant infectious disease outbreaks. The distribution of experts was relatively even across regions: 24.32% from eastern, 29.73% from central, and 32.43% from western provincial-level administrative divisions (PLADs). Additionally, 64.58% of experts held a master’s degree or higher, 77.08% held at least an associate senior title, and 93.75% had over 10 years of professional experience (Supplementary Table S1). In the subsequent round, the same 48 experts were consulted, yielding 45 effective responses.

    Statistical analysis showed that the CVs for the importance scores in the first and second consultation rounds were 0.123 and 0.109, respectively, with the lower CV in the second round indicating increased consensus among experts regarding the indicators. The reliability of the expert consultations across both rounds was high, with Cronbach’s α values of 0.957 and 0.948, respectively, both exceeding the threshold of 0.7, suggesting good internal consistency among expert opinions. During initial consultation, the coordination coefficients for the first, second, and third-level indicators were 0.354, 0.400, and 0.201, respectively; in the subsequent round, these values were 0.394, 0.353, and 0.160, respectively. All coefficients reached statistical significance at P<0.001, indicating consistent expert opinions across the two rounds and effective coordination of opinions. However, a decrease in the coordination coefficients for the second- and third-level indicators in the second round prompted further investigation. Analysis revealed that 16 experts assigned scores of 3 or lower to eight indicators, including variables like Environmental and food hygiene, Other basic medical knowledge, Recent research updates, humanistic adaptability, Good at innovation, Self-directed learning, Job recognition, and motivation for achievement. The coordination coefficient for these scores was 0.258 with a notable coordination point (4). Consequently, follow-up telephone interviews with these 16 experts revealed that their assessments reflected the current situation and showed a minimal requirement for capability enhancement. In contrast, the remaining 29 experts displayed greater anticipation for future skill development. The research team decided to adopt the perspective of the latter group.

    The initial consultation phase yielded average authority coefficients of 0.929, 0.927, 0.875, and 0.848 for the 4 primary indicators: Knowledge base, Professional skills, Personal qualities, and Personality and Motivation, respectively. These values shifted slightly to 0.908, 0.908, 0.878, and 0.850, respectively, in the subsequent consultation round. All experts’ authority coefficients were above 0.7, indicating a high level of expert authority. Analysis of indicator importance scores prompted the identification and modification of several indicators, as detailed in Supplementary Table S2. These modifications included adding indicators such as Environmental and food hygiene, Place investigation, and Report writing. Conversely, indicators like risk judgment, risk identification ability, analysis chart-making, and related expressions were simplified or removed, resulting in a refined set of indicators for the second round. This updated indicator system provided a more comprehensive and clearer definition and positioning of each element, demonstrating a more structured workflow progression and alignment with the competency onion model. Further consultation and analysis led to enhancements in the definitions of each third-level indicator, ultimately establishing a framework of 4 first-level indicators, 10 second-level indicators, and 46 third-level indicators (Table 1). This structure aligns with the competency evaluation indicator system for emergency response personnel, as illustrated in Figure 1, based on the competency onion model theory.

    Figure 1. 

    Structure of the competency evaluation indicator system for emergency response personnel in disease prevention and control institutions.

    In the empirical study, self-assessment data from 383 from national, provincial, municipal and county level CDCs individuals were analyzed. The constructed competency self-assessment scale demonstrated a Cronbach’s α coefficient greater than 0.8, indicating good reliability (Supplementary Table S3). CFA was performed using a second-order factor model, yielding the following fit indices: χ2/df=2.675, CFI=0.901, IFI=0.902, and RMSEA=0.066, suggesting an acceptable overall model fit. Convergent validity was confirmed with all CRs (Composite Reliability) greater than 0.7, AVEs (Average Variance Extracted) for first-level indicators all exceeding 0.5, and 90% of the second-level indicators with AVEs also above 0.5, indicating that the convergent validity of the model was acceptable (8-9). For discriminant validity, the model comparison approach (10) was employed, comparing the original four-factor model against various reduced-factor models. The four-factor model showed superior fit compared to all three-factor, two-factor, and one-factor models, thus confirming the discriminant validity of the first-level indicators designed by the indicator system (Supplementary Table S4).

    • The Delphi consultation indices for the indicator system satisfy all necessary criteria, demonstrating robust reliability and validity in the empirical study. This research comprehensively addresses the variations in human resource and capacity requirements across different economic regions and administrative levels by incorporating experts from CDCs of varying ranks and localities. Additionally, aligning with China’s “three public (industrial) integration” strategy for infectious disease prevention and control, it includes contributions from experts in police departments, industry and information technology sectors, and health administration. Unlike other studies (9), this research considers the extensive demand, broad scope, and elevated competence requirements for personnel in emergency situations within its indicator framework. It intentionally softens rigid criteria such as professional titles, positions, and years of experience, centering the evaluation on the intrinsic competence of the staff. This approach aims to minimize the impact of such rigid indicators on managerial decisions.

      The framework developed in this study addresses the organizational and labor divisions necessary during significant infectious disease outbreaks. This model includes second-level indicators of professional skills tailored to specific job roles. In emergency situations, the framework allows managers to swiftly and accurately identify the capabilities and specializations of each staff member, facilitating prompt preliminary selection and task allocation. Conversely, during non-emergency periods, it enables the assessment of individual and collective competency levels to identify skill gaps and understand the overall human resources landscape. Consequently, an emergency response competency database for staff can be established, supporting targeted training, personnel selection, and job assignment. Although primarily developed for managing infectious disease outbreaks, a representative type of public health emergency, this indicator system is applicable to other public health crises, given the similarities in response content and procedures among various events managed by disease control and prevention entities. Thus, this system is invaluable for enhancing response capabilities for infectious diseases and public health emergencies and for advancing the overall quality of disease control and prevention systems. It provides a reference for emergency personnel during both routine operations and crises, thereby reinforcing the operational capacity of health systems during such events.

      However, the current index is based solely on the core competencies required for emergency response personnel managing significant infectious diseases. It does not encompass the specialized skills needed by various experts responding to diverse public health emergencies. Future research should explore the demand for highly specialized professionals across various types of public health crises. It should also broaden empirical studies to include both self-assessment and peer evaluation, enhance evaluation frameworks using qualitative and quantitative metrics, and improve the objectivity and precision of competency assessments for emergency response staff.

    • All experts involved in the Delphi method; All the staff involved in field investigations.

  • Conflicts of interest: No conflicts of interest.
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